GXS is #1 Breakout Winner in Customer Experience

CGT AwardConsumer Goods Technology – the magazine for consumer products executives—announced their Readers’ Choice Awards for 2006.

In addition to joining partner webMethods in the top 10 for Data Synchronization, GXS was selected as the #1 Breakout Winner for Customer Experience in Data Synchronization.

The reason? According to Consumer Goods Technology:

  • Finding a complete data sync package to boost customer relations is a rare find, but for Kodak, data sync nirvana was found in GXS.
  • “We were looking for a more complete solution. GXS really had a vision for integrating the whole process—creation of the map, operations, production support and monitoring,” says Duane Cook, e-Business process manager for Kodak.

More on Reader’s Choice Awards

Lead Advantage handled the voting procedures, breaking out responses from over 150 consumer goods executives. The ballot consisted of a multitude of technology categories. Voters were asked to identify vendors they currently use, and rank their customer experience using each. Top 10 and top five lists were determined by a combined score of sheer number of votes weighed against customer experience ratings.

Rounding out the Best-In-Class ballot are “Breakout Winners”, companies that received special kudos in Customer Experience.

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GXS is #1 Breakout Winner in Customer Experience