Community Link offers best-in-class community enablement through global trading partner ramping, technical support and change management. As you approach 100% trading partner participation, your business will experience business benefits such as:

• Reduced supply-chain costs
• Improved invoice tracking
• Reduced procurement costs
• Improved employee productivity through reduction in manual processes
• Simplified and streamlined communications with your trading partners

Visão Geral
Community Link enables you to quickly and successfully launch nearly any e-commerce program using GXS's unbeatable combination of proven tools and 35 years of experience ramping and managing global trading communities.

Community Link is the ideal community enablement solution, providing the right tools and expertise to make your e-commerce initiative successful. GXS provides community enablement for EDI, data synchronisation, AS2, supply-chain visibility and VAN migrations.

With dedicated program managers located throughout the world, Community Link uses the right combination of high-tech tools and experienced program managers to launch, expand and manage your e-commerce community.

Características
Depending on the specific needs of your business, you can choose from different levels of Community Link services. If you need to introduce a new e-commerce program to your entire supply chain, the premium services option enables you to maximise participation in your initiative. GXS community enablement tools and services include:

• Community Pre-Qualification Services—One critical factor for a successful community enablement implementation is a complete and accurate trading partner contact list. With pre-qualification services, GXS verifies trading-partner contact information to ensure every member of your community is contacted.
• Community Survey—GXS will develop and conduct a customised survey of the IT capabilities of your community. Based on the survey results, our experts will recommend an appropriate community enablement rollout strategy.
• Project Management and Consulting—A dedicated program manager will help you define and execute an e-commerce project plan. Throughout the implementation, your program manager coordinates and monitors the program's activities and keeps you informed through frequent status reports.
• Community Awareness and Education—GXS will leverage 35 years of experience to develop a persuasive message, manage and distribute communications to your community, and educate them on the benefits of your e-commerce program to maximise program participation.
• Document Certification Testing—Using a state-of-the-art testing infrastructure and technical expertise, GXS can help you quickly add EDI transaction sets to your e-commerce program.
• Global Support—GXS has technical support staff throughout the world to provide local language support.