Business Process Outsourcing

Business Process Mapping from GXS

When moving your company into the global market, there are many things to consider. How will you communicate with business partners and customers? How will communications be managed? A smart and efficient way to ensure that you get the best B2B communication service without sacrificing other aspects of your internal framework is to implement a business process outsourcing program.

GXS, an expert in B2B communications, can be trusted with the responsibility of your outsourced business process management (BPM).

Business Process Outsourcing Features

GXS offers a business process outsourcing program for your B2B communications that is flexible and supportive. Our business process management (BPM) program offers a variety of features that work together to ensure consistent support and overall coverage:

• Business Process Mapping and Translation
• Trading Community Management
• 24x7 Technical Support
• Data Center Operations
• Visibility and Reporting

These features build the necessary technical infrastructure to conduct a global B2B program. Because our managed services solution is part of the GXS Trading Grid®, they work in combination with other solutions offered by GXS. When your B2B communication is in the hands of GXS, you can feel confident in the expert knowledge and advice of professional project managers and technical support staff. If you are interested in GXS's business process outsourcing services, we have more information about business process mapping available throughout our site.

Business Process Outsourcing: Building Opportunities

The process of hiring a partner, like GXS, to take care of this aspect of your business, shifts the responsibility out of your hands and into ours. At GXS, we offer a variety of business process outsourcing functions including business process mapping and business process management (BPM). When you trust GXS for your supply chain management logistics, you're not only trusting a company with over 35 years of experience, but a company that has earned the business of 75 percent of the Fortune 500 companies. Discover if GXS is the right choice for your business process outsourcing.

Business Process Outsourcing: Community Link^SM

The most efficient business comes from streamlined and simple communication. To improve your B2B e-commerce communication and business process outsourcing solutions, GXS brings high-tech tools and experienced project managers to launch, expand, and manage your B2B e-commerce community. The Community Link Program guarantees participation of 100 percent of your communication community and makes the initial transition simple by providing community enablement support during the rollout stages of the project.

GXS's business process outsourcing solutions are full-service and provide you with the peace of mind that comes from efficient business process management (BPM) outsourcing. With the Community Link program, your company could take advantage of the following benefits:

• Technical service and support
• Community member change management
• A quick and expertly managed launch

And the following features:

• EDI Enablement
• Data synchronization
• AS2
• Supply Chain Visibility

Additionally, Community Link also encourages simplified transfer between message carriers. Easy VAN (Value-Added Network) migration is key when you are considering the move to a more complex and demanding global market.

Business Process Management (BPM): Managed Services

GXS Managed Services solution is a business process outsourcing service that takes on the responsibility of managing the technology of your B2B e-commerce solution. When you work with GXS for your managed services, you can expect the following benefits:

• Automate transactions with your trading community
• Shield your company from rapidly changing standards
• Eliminate redundant work
• Enable a higher level of process integration

There are three services within Managed Services, each with specialized features for you and your B2B e-commerce strategy:

• Community Management

  This service includes program implementation and ongoing B2B program management. This business process mapping solution is designed to setup and maintain a world-class B2B program.

• Infrastructure Management

  This service includes production control, maintenance of your B2B program, data back-up, disaster recovery and system security services. It is a B2B solution that allows you to manage your business requirements rather than your technology.

• Operational Management

  Operational Management involves general project management including business process mapping and translation and transaction tasks. The features of this service include transaction management, document translation, and general management services.

GXS Business Process Outsourcing: Is It Right for Your Company?

Considering a business process outsourcing plan? GXS business process management (BPM) and business process mapping solutions are designed to help your company work more fluidly in the trading community, maintain compliance with changing standards, and more. If you want to work with a company that has worked with some of the most powerful companies in the world, contact us today and speak with a knowledgeable GXS representative about your business process outsourcing needs.