GXS is an award-winning B2B
e-commerce company providing
managed services around the world.

GXS Services Directory─Other Products & Services

Networks of Online Support

Self-service network for EDI users:

  • Track documents
  • Set up trading partners
  • Chat with an agent online

EC Support Net
http://support.gxsolc.com

One stop for online information

  • Sign up for services
  • Login to GXS networks
  • Access tutorials
  • Look up network numbers in the Access Directory

Online Community
http://www.gxsolc.com

EDI service for small businesses

  • Use GXS TradeWeb Forms
  • Check out GXS directories
  • Access your EDI message box

GXS TradeWeb
http://gxstradeweb.gxsolc.com

Central GXS Customer Support Center

1-800-334-2255
Option 2, Technical Support
Support@gxs.com

Application Integrator (AI)

1-800-334-2255, ext. 3005
aihelp@gxs.com
Support Site
Support Site Registration

Customer Order Management

1-800-334-2255, ext. 3002
COMSupport@gxs.com

DCTS (Active Documents)

1-800-598-0351
ECSCPRODCTRL@gxs.com

Data Pool Manager (DPM)

800-334-2255 opt 2, sub menu 5

helpdeskgxsdp@gxs.com

Desktop ASN

1-800-334-2255
deskasn@gxs.com

EDISwitch / Enterprise

1-800-334-2255, ext. 3005
enterprise@gxs.com
Support Site
Support Site Registration

Information Exchange (IE), IEFE and Expedite

1-877-326-6426
ecommreq@gxs.com

Network-Based Translations (NBT)

1-800-334-2255
webmaster.net@gxs.com

Network Community Manager (NCM)

1-800-334-2255
webmaster.net@gxs.com

Product Data Quality (PDQ)

0870 850 5788

helpdesk@ukdatapool.co.uk

Product Information Manager (PIM)

1-800-334-2255, ext. 3002
PIMSupport@gxs.com

TradeWeb

1-800-474-2694
tradewebsupport@gxs.com