Welcome to GXS Customer Support
You are in good hands with GXS Customer Support.

Our team is dedicated to your success by providing support that maximizes your use of GXS services in today's global marketplace.
Online Support
EC SupportNet
Self-service network for EDI users to:
  • Track documents
  • Set up trading partners
  • Chat with an agent online

 

Connect now >>

Online Community
One stop site for information for information and to :
  • Sign up for services
  • Login to GXS networks
  • Access tutorials

 

Connect now>>

GXS TradeWeb
EDI services designed for smaller businesses to:

  • Use GXS TradeWeb Forms
  • Check out GXS directories
  • Access EDI message boxes

Connect now>>

Help Desk Support
Contact us in dozens of countries worldwide.

Contact our help desk through the main GXS Customer Support Center—open 24 hours a day, seven days a week.
  • As close as your phone at 1-800-334-2255
  • As easy to reach as sending an email to support@gxs.com

You can also refer to our online Customer Support directories for:

  • The support team closest to you
  • Contacts for other GXS services
問題解決

If you have a problem, we are here with the resources to help resolve it.

  • Contact Customer Support if you experience any difficulty.
  • You will receive a case number and the level of support required for your satisfaction.
サポート 一覧