Inovis Chargeback Avoidance

Your retail customers’ compliance guides are ever changing—complex partner data connections, constant updates to transactions and purchase orders, and frequent revisions to compliance guides. If you can’t keep up with the latest information, errors occur that can heavily impact your DSO (days sales outstanding) and cash flow. Incorrect invoices can multiply your DSO by three or four times resulting in as much as 25% of money (owed to your company) tied up in disputes.

Inovis Chargeback Avoidance helps you reduce retail customers’ deductions due to preventable, data-related compliance errors. You can identify potential deductions before they become a problem by monitoring your transactions against your retail customers’ business rules and compliance guides:

• Model and embed retail customer’s exact service levels and compliance guide rules
• Automatically validate inbound and outbound transactions and the quality and timeliness of orders, shipment notifications and invoices to identify issues as they happen
• Accelerate audit and research, create and track deduction items through closure
• Reduce deduction exposure with dashboards that estimate the gap between actual and potential deductions
• Collaborate with internal teams with dashboards, notifications, and remediation programs that help you identify, fix, test and rollout changes across departments