Do you have a master list of all your suppliers? If you sent a communication to all your suppliers, how many of the emails would bounce? For many companies keeping the names and contact details of suppliers up-to-date is a real challenge. OpenText Active Community (formerly RollStream) provides an easy way for your suppliers to keep their contact details, billing information and insurance credentials up-to-date. It works a lot like LinkedIn or Facebook, but for businesses. Each supplier gets their own profile page that they can access to maintain their information. But that is just the beginning.
Once you get all of your suppliers onboard, you can use Active Community to rollout new programs or business processes. Do you need your suppliers to move to direct-store-delivery, floor ready merchandise, or drop ship programs? Are you introducing new technologies to your supply chain such as advanced shipment notices, electronic invoicing or RFID? Active Community can automate the process of rolling out changes to your business partners. You can email notifications requesting participation, then track which companies opened them and took action.
You can use Active Community not only with suppliers, but with customers too. If you are in a regulated industry such as financial services, you may be required to collect dozens of pieces of information from customers before you can activate their services. Active Community can automate and accelerate the customer on-boarding process. It offers your customers a registration portal they can use to upload all documentation. It notifies customers of next steps in the process and provides you with status updates on their progress. The end result is easier onboarding and faster time to revenue.
Ensure your business partners are complying with regulations for anti-bribery (FCPA), conflict minerals (Dodd Frank) or the Consumer Product Safety Information Act (CPSIA). With Active Community you can survey your partners, collect documentation and even capture digital signatures.
Corporate Social Responsibility
Monitor your supplier community’s compliance with policies such as greenhouse gas emissions, corporate social responsibility and pandemic readiness. Email surveys or documentation to your suppliers, then monitor which companies have responded.
Automate New Vendor Registration
Collect all the documentation (insurance certificates, bank account numbers, taxpayer IDs) required for new vendors. There is no faxing, emailing or scanning of paper. Suppliers get a website that guides them through the registration process.