The Global Leader in B2B Integration Services

B2B Managed Services

OpenText B2B Managed Services experts perform all of the day-to-day activities such as mapping, connectivity, onboarding, testing, monitoring and end-user support on your behalf. You can leverage our teams to quickly build out your connectivity to business partners, scaling up and down the number of people on your projects as you see fit. All the technology is hosted in our integration cloud so there is no software to license and no hardware to buy.


  • Mapping and Translation – We take responsibility for all the mapping activities required for your B2B program. Our mapping team has experience with over 200 different B2B standards from different industries and countries around the world. Once the maps are complete we deploy them to run on our cloud-based translation service. Learn more about mapping services »
  • Onboarding – Need to quickly onboard a few thousand suppliers by the end of next quarter? No problem. Our team has experience onboarding customers, distributors, suppliers, contract manufacturers, logistics providers and financial institutions in countries around the world. Learn more about on-boarding services »
  • Document Tracking – Do you know the status of each of the 500 EDI and XML transactions you exchanged with business partners this morning? With our document tracking service you can quickly identify which transactions were sent and received, and which need attention. You can even set up alerts to be notified when something unexpected happens or something you expected to happen didn’t. Learn more about document tracking services »
  • SAP Integration – We integrate to hundreds of SAP systems running behind our customers’ firewalls. We integrate with your SAP system using Netweaver PI, ALE, web services or traditional FTP. And our integration teams have extensive experience mapping to all the SAP IDoc formats from modules, such as Sales & Distribution, Finance & Accounting and Materials Management. Learn more about Managed Services for SAP »
  • Oracle Integration – We have experience supporting more than 100 Oracle consolidation and upgrade projects over the past five years. Whether you are engaging in a multi-year, phased deployment or simply adding another module to your manufacturing, our B2B expertise helps you ensure the project remains on-time and under-budget. Learn more about Managed Services for Oracle »
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