1SYNC® Onboard Support (OBS) is a complete end-to-end solution, providing all services necessary to prepare and synchronize product information with your business partners in one convenient offering.
Customers using OpenText 1SYNC Onboard Support services benefit from:
- Abstraction From Standards Changes—As changes from GS1 or 1SYNC occur, OBS manages them, allowing you to focus on your core business rather than technology issues
- Implementation Support—Access to certified data synchronization specialists for knowledge transfer and assistance, helping you develop the skills you need through training, guidance and product support
- Using a Certified GDSN Solution Provider—Providing best-in-class knowledge, resources and tools with adherence to standards
Your Single-Vendor Solution—OpenText 1SYNC Onboard Support
As a 1SYNC solution partner, OpenText offers GS1 Global Registry services, which provides the full spectrum of services necessary to synchronize data externally. 1SYNC Onboard Support offers:
- Multiple Data Import Options—Several methods and formats to import your data including web-based, Microsoft Excel, EDI 832, XML, tab delimited and CSV files (DDF)
- Attribute Extensions—Support for over 200 attribute extensions for industry sectors such as food and beverage, hardlines, fast moving consumer goods (FMCG), office supplies and entertainment
- Standards Compliance—Adherence with GS1 and GDSN standards, ensuring that your data is properly formatted and prepared for synchronization
- Reporting Capabilities—Several report types for insight into load status, item registration, item publication, and item synchronization
- Support Service Level—24x7x365 support to ensure issues are addressed quickly and efficiently by OpenText experts
Retailers—Onboard Your Business Partners
As a retailer, you understand the value of obtaining complete and accurate data from your suppliers. You also understand the value in adopting industry standards as a means of obtaining that information. OpenText GXS can help you with your data synchronization initiatives. Together, we can implement a plan to help onboard your suppliers through the 1SYNC® Onboard Support.
Want to learn more? Fill out the form to register for a complimentary Supplier Data Sync demo.